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How to order

PLACING AN ORDER - There are two ways to order with us:

1. Purchase your cards online

Make an order via our website and e-mail us your wording to orders@cartalia.co.uk, quoting your order number.
Please note that we use 100% entirely your wording. This means you will have to provide the wording you wish to have on your stationery. 
If you are making a particularly big order (over 150 cards), e-mail us at info@cartalia.co.uk for a quote. Please note down your requirements in buyer's notes.

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 2. Pay a deposit to secure your order 

If you have a non standard order, please pay your 
£200 deposit HERE to order with us and follow up with an e-mail to: orders@cartalia.co.uk. Please quote your deposit number and any furthering questions you might have, alongside the full price quote.
Once we receive the payment and the desired wording in PDF/Word file, we can start working on the digital proof for your approval. Please note we cannot proceed with any visuals without receiving a deposit.
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*Please note, all deposits are non-refundable but will be used as credit for your order.

Prior to placing an order please take the time to read our T&C's 

TURNAROUND : We aim to make all orders within 15 working days after you have accepted the proof + 3-5 days to ship your order.

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Ordering samples

You can order samples directly via our website - just input SAMPLES discount code to receive free shipping. You can also e-mail us and we can send you a Paypal request.

Please note all of our samples come non-personalized in stock colours and we can only supply Day Invitations which we hold on stock to showcase the quality of our work.

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Ordering notes

Choose Invitation

Select your design name e.g., 'A Lace Heart'. Please indicate if there are any colour changes you would like to make to the invitation. You can view our font options by clicking HERE. All paper and ribbon alterations need to be consulted with Cartalia with regards to availability of colours.  

Paper options click HERE

Ribbon options click HERE

Foil Options click here 

Quantity

Items are supplied subject to a minimum quantity of 50, we do accept lower order but these are on custom basis, please get in touch if you require less than our stated minimum.

Wording

Simply forward the full wording to be printed to us or insert it into the form. To ensure complete accuracy, please write the text out in the way that you would like it printed. You can find inspiration HERE. Please note that your details will be printed on the stationery in the ink colour you have selected, however if no colour is provided, invitations will be digitally printed in grey. Cartalia can print guest names on your invitations, and label all envelopes with name and address for an extra charge. Please see our Price List for further information.   

Typefaces

Please also remember to choose typefaces for text and cover personalisation. We offer you a wide variety of choice of typefaces for the insert, ranging from the traditional to contemporary, reflecting the style of the invitations. These can be found on our website. Wording will be printed in digital grey ink except where indicated. For an additional charge (see price list), we can print your invitations in foil, letterpress or coloured ink. The layout of your wording will be adapted to fit the format of the card you have chosen, but we will adhere to any special requests. 

Proofs

We will send your proof to you via e-mail, this will be a digital colour proof for your approval. Please check all the details thoroughly, particularly the spelling of names and dates. Complete card proofs (a paper sample of how the finished card with look with the ribbon, digital printing and laser cutting) are charged at £25 (this is non-refundable) and are sent via post. Digital proofs take 2-3 working days.

HARD PROOF : Complete card proofs take 10 working days. 

Envelopes and insert pages

Classic envelopes are included with the following items: Wedding Invitations, Evening Invitations, Reply Cards and Thank You Cards. Standard envelopes included in the price are cream or white only. Envelopes in few other colours are available for some designs. However, those will be charged for at £0.65 per envelope. Insert pages for the Order of Service will be printed on all four sides. Should you require additional inserts, these will be charged at £0.50 per insert. Overprinted personalised envelopes will be charged at £0.50 per job. 

Timing

Our production time is 15 working days once we have received the signed proof approval from you. On approval, full payment will be required before processing with the order. Please note that delivery delays might occur during busy periods. We cannot take responsibility for any delays to orders after they have been dispatched.

Quality

We are very proud to be known for our outstanding quality and we would like to offer you the best service we can. As all of our stationery is handmade there will be slight variations in each order. Whilst we will make every effort to supply your order exactly as sampled, we may have to substitute materials (colours of ribbons or insert paper) from time to time. If such circumstance shall occur you will be contacted immediately and advised about alternations and available options. 

Repeats and reprints

We always recommend ordering slightly larger amount of invitations than needed to allow for mistakes when printing invitations, or for guests you may have overlooked. Cartalia will be happy to print extra invitations for you if you run short, however there is a 50 unit minimum so it is better to ensure that enough invitations are ordered at the outset, as prices may increase after the initial order. 

Price

Price includes printing in standard grey ink, personalisation and envelopes. Please see our price list for extras. 

Payment

We accept payments by Paypal, bank transfer and all major card suppliers through this website . Sadly we do not accept telephone payments.